Several of my clients have wondered whether employee engagement is better than employee experience methods. Some expressed the view that “employee experience” is just another name for “employee engagement.” They wanted to know what is the difference and if there is a difference, which should be their focus. Employee experience is much more than traditional employee engagement. Employee experience cuts to the core of why employee engagement has been difficult to define and, often, inappropriately measured.Read More EMPLOYEE EXPERIENCE OR EMPLOYEE ENGAGEMENT?
Research detailed in the Human Resource Management Review determined that experiential emotional intelligence training is more effective than traditional lecture-based training. The study advised that coaching, relevant practice, and feedback are the ways to effectively influence emotional intelligence in your teams. Lectures are not enough. Because Emotional Intelligence Training is Not Enough If your emotional intelligence programs […]Read More Emotional Intelligence: How to Multiply Return on Your Training Investment
It is no longer adequate for leaders to simply know what each team member does. Knowing the assigned tasks and job titles is not enough, especially as it relates to high-performers. Regardless of industry or organizational type the most effective manager understands the why behind the do. Focusing on this connects leadership with key elements […]Read More THE 5 QUESTIONS THAT CAN LEAD TO A 29% INCREASE IN YOUR BOTTOM LINE
For how many years have you had an employee engagement strategy? How’s that working for you? Tactics without Strategy are DOA, but if a certain group of individuals does not align with that strategy, the company is treading water without a life jacket. Seventy percent of your company’s engagement relies on one group and a well-placed dose of what I call the Awesome Sauce.Read More Achieve 33% Higher Revenue (Per Employee) by Changing Two Things
Celebrities going public about their mental health challenges has again sparked discourse about mental illness. While some of these cases do not involve violent events, for C-Suite leaders, nondiagnosed or untreated mental illness can represent an insidious threat to workplace safety, productivity, and maintaining organization culture.Read More Effect of Hidden Mental Health Issues in the Workplace: What to Do About it (Case Study)
In a March 2015 TED Talk Bill Gross spoke about what drove the failure of multiple startups he’d launched. The Startup King and founder of Idealab concluded that timing was a primary factor in startup failures. But, that was not the most valuable take-away from Gross’message. A more important nugget went unnoticed. Bill said, “If […]Read More DON’T OVERLOOK THE SWORD-BEARERS
You’re forking through the avalanche of applicants and resumes, narrowed them down to a manageable list of interviewees, and now you are ready to make a hiring decision. Likely, there are multiple highly qualified candidates that will participate in the second interview round. How will you decide? Will the final decision swing on tangible or […]Read More YOUR CULTURE IS AT RISK IF THIS IS MISSING FROM YOUR RECRUITMENT STRATEGY