Reality Check: Employee Engagement

Employee engagement and employee experience are not rocket science and they are not made effective by tactics or manipulation. As hard as they try, leadership doesn’t get to determine what is or isn’t engaging to the team.

hen that misconception is mixed with a lack of quantitative analysis, it’s wasted resources-pure and simple. When quantitative evidence is not contextually analyzed using qualitative inputs, it completely misses the boat. O. C. Tanner recently released the results of new research on this subject.

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EMPLOYEE EXPERIENCE OR EMPLOYEE ENGAGEMENT?

Several of my clients have wondered whether employee engagement is better than employee experience methods. Some expressed the view that “employee experience” is just another name for “employee engagement.” They wanted to know what is the difference and if there is a difference, which should be their focus. Employee experience is much more than traditional employee engagement. Employee experience cuts to the core of why employee engagement has been difficult to define and, often, inappropriately measured.

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DON’T OVERLOOK THE SWORD-BEARERS

In a March 2015 TED Talk Bill Gross spoke about what drove the failure of multiple startups he’d launched. The Startup King and founder of Idealab concluded that timing was a primary factor in startup failures. But, that was not the most valuable take-away from Gross’message. A more important nugget went unnoticed. Bill said, “If […]

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YOUR CULTURE IS AT RISK IF THIS IS MISSING FROM YOUR RECRUITMENT STRATEGY

You’re forking through the avalanche of applicants and resumes, narrowed them down to a manageable list of interviewees, and now you are ready to make a hiring decision. Likely, there are multiple highly qualified candidates that will participate in the second interview round. How will you decide? Will the final decision swing on tangible or […]

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Mental Illness in the Workplace: What to do Before its Too Late (Case Study)

Few leaders are trained or educated in recognizing symptoms of mental illness. Dealing with the matter while staying within the bounds of civil rights, HIPPA, and employment law is difficult ground to navigate. So, we tend to ignore it. This article presents actionable advice that could keep the organization on the right side of the law, support employees affected by mental illness, and still stay on target with the strategic mission.

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APPLETUDE: Why the Law of Attraction Isn’t Working (and What to Do About It)

The apple is made up of the peel, flesh, core, seeds, stem, and leaves. But the seeds deceive. As delicious as it was, you could plant that apple’s seed, thoroughly expecting the same juicy, tasty apple. But what you’ll get is some mutation of that apple, completely unrecognizable and sometimes tasteless.1 No aspect of it will be the same. That’s because an apple grows from a pollinated blossom. Who knows how many other types of blossom dust got caught up in the mix?

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PHONY APPLE SEED

The news is replete with upheaval on all societal fronts. If we are deliberate in our analysis, we might miss nuances that go below the surface with respect to organizational culture. Because culture is comprised of the sum total of all individual perspectives, what brews below the surface of individual team members can insidiously interfere with cultural transformation and the strategic mission. This dynamic must be address at the individual human level. It involves all things that we cannot see.

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