Peabody Award Winner, Fred McFeely Rogers, has been lauded for cinching the $20 million funding for public television. What is less discussed is what it was about his testimony that won the day. Here is what can be learned from this crucial 6-minute speech that gave the committee leader “goosebumps for the first time in two days.”Read More THE 6-MINUTE $20 MILLION SPEECH
Several of my clients have wondered whether employee engagement is better than employee experience methods. Some expressed the view that “employee experience” is just another name for “employee engagement.” They wanted to know what is the difference and if there is a difference, which should be their focus. Employee experience is much more than traditional employee engagement. Employee experience cuts to the core of why employee engagement has been difficult to define and, often, inappropriately measured.Read More EMPLOYEE EXPERIENCE OR EMPLOYEE ENGAGEMENT?
It is no longer adequate for leaders to simply know what each team member does. Knowing the assigned tasks and job titles is not enough, especially as it relates to high-performers. Regardless of industry or organizational type the most effective manager understands the why behind the do. Focusing on this connects leadership with key elements […]Read More THE 5 QUESTIONS THAT CAN LEAD TO A 29% INCREASE IN YOUR BOTTOM LINE