Several of my clients have wondered whether employee engagement is better than employee experience methods. Some expressed the view that “employee experience” is just another name for “employee engagement.” They wanted to know what is the difference and if there is a difference, which should be their focus. Employee experience is much more than traditional employee engagement. Employee experience cuts to the core of why employee engagement has been difficult to define and, often, inappropriately measured.Read More EMPLOYEE EXPERIENCE OR EMPLOYEE ENGAGEMENT?
It is no longer adequate for leaders to simply know what each team member does. Knowing the assigned tasks and job titles is not enough, especially as it relates to high-performers. Regardless of industry or organizational type the most effective manager understands the why behind the do. Focusing on this connects leadership with key elements […]Read More THE 5 QUESTIONS THAT CAN LEAD TO A 29% INCREASE IN YOUR BOTTOM LINE
For how many years have you had an employee engagement strategy? How’s that working for you? Tactics without Strategy are DOA, but if a certain group of individuals does not align with that strategy, the company is treading water without a life jacket. Seventy percent of your company’s engagement relies on one group and a well-placed dose of what I call the Awesome Sauce.Read More Achieve 33% Higher Revenue (Per Employee) by Changing Two Things
In a March 2015 TED Talk Bill Gross spoke about what drove the failure of multiple startups he’d launched. The Startup King and founder of Idealab concluded that timing was a primary factor in startup failures. But, that was not the most valuable take-away from Gross’message. A more important nugget went unnoticed. Bill said, “If […]Read More DON’T OVERLOOK THE SWORD-BEARERS
You’re forking through the avalanche of applicants and resumes, narrowed them down to a manageable list of interviewees, and now you are ready to make a hiring decision. Likely, there are multiple highly qualified candidates that will participate in the second interview round. How will you decide? Will the final decision swing on tangible or […]Read More YOUR CULTURE IS AT RISK IF THIS IS MISSING FROM YOUR RECRUITMENT STRATEGY
Heading a corporation is similar to conducting an orchestra. CEOs have to see the big picture, orchestrate team strengths and weaknesses, and ensure all pieces are in place to facilitate production. Where high-performing teams are concerned, it’s easy to be sidetracked by misconceptions. Here are four secrets to creating a high-performance team.Read More 4 Secrets of High-Performing Teams
It’s stealthy. It is at the core of change-resistance, failed negotiations, departmental infighting, and overall unresolved conflict. Confirmation bias is an insidious destroyer of strategic progress, employee engagement and cultural transformation. It lurks within the minds of everybody from boardroom to break room. Failure to challenge it is keeping us stuck, slow-walking strategic outcomes, and sidelining the culture.Read More THIS ONE THING IS UNDERMINING YOUR COMPANY’S STRATEGY, CULTURE AND ENGAGEMENT